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Have Some Ambiguity About Our Business ? Find Answers For Your Question !
FAQ

Frequently Asked Questions

Want to place your order with us? But, still have some pre-sale questions? So, just read the following FAQ's.

What is offshore hosting?

Offshore web hosting is hosting that is in a country other than where an individual or business is located. In other words, it's web hosting that's beyond the legal reach of the authorities in the country of the individual or business needing web hosting services.

Are you a reseller?

No, we run and maintain our own dedicated servers located in The Netherlands (Ecatel Ltd) and we are really pleased that we joined the datacenters based in Russia & Romania and have leased our new servers. Now, we are also providing dedicated servers and virtual private servers with 100% customer satisfaction guaranteed !

How long have you been in business?

We have been providing hosting solutions and managing the servers since 2009 which allowed us to gain a lot of knowledge and experience. Further, we gave expansion to our business by introducing webdesigning and domain registration services.

What are payment options?

PayPal, MoneyBrookers, AlertPay & Easypesa (Local Clients)

How long does it take to setup my account?

You don't have to wait for your account to be setup. Shared & Reseller hosting accounts are instantly setup and the account information email is dispatched to you instantly after the payment is made.
VPS and Dedicated servers are deployed within 1-2 days after the payment has been made. Server delievery time is directly depends on stock at our datacenter's.

No Unlimited Space/Data Transfer?

Technically speaking, there is no such thing as "unlimited bandwidth." Someone has to pay for the traffic somewhere - and if you check the fine print of some service agreements from companies who claim to offer unlimited bandwidth, you'll probably find that they do charge for traffic over a certain amount. We dispense with the fine print.

Do you allow Adult Content?

Yes! We do allow the adult content. But, NO KIDDIES PORN AT ALL

What about DMCA complaints?

Huh! We haven't heared that ;). As long as our Datacenter's don't listen to complaints then how can We ?
And, if and only if we get any complaints (VPS & Dedicated Clients) We'll forward it to you, but will not force you to comply with it as our DC's don't require us to enforce.

Do you check my content on the server?

No, we don't. However, if notice that your site is consuming high resources on then we will investigate.

How can I claim my 7 days money-back guarantee

You must cancel within the first 7 days, contact billing and your money will be refunded within 24 hours.

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